Altoval for professionals
Your stock shipped. Your returns sorted. Your unsold goods resold.
Altoval stores and ships orders for online sellers, inspects every customer return, refurbishes what can be refurbished and resells the rest — online, or in lots to trade buyers.
For online sellers
Four trades, one warehouse, one point of contact.
You choose what you hand over. Everything runs through the same system: you follow each item from arrival to exit.
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E-commerce fulfilment
Receiving, storage, picking and shipping of your orders, with the carrier that suits each parcel. Learn more -
Customer returns
Every return is opened, identified, tested and given a grade and a decision, with the reason recorded. Learn more -
Refurbishing
Testing, cleaning, repackaging and minor repairs, to resell at the best possible grade. Learn more -
Resale
Online sales on marketplaces, or sale in lots to verified trade buyers. Learn more
An item’s journey
Nothing gets lost between two pairs of hands.
Every item received is identified, inspected and tracked until it leaves. You can see where it stands at every step.
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Receiving
The parcel or pallet is opened, counted and matched against what was announced.
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Inspection and grade
Each item is tested and given a grade from A+ to F, with its defects described.
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Decision
Back to stock, online sale, lot, parts or recycling — according to your rules.
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Tracking
You see the condition and exit of every item in your client area.
The grading scale
Eight grades, the same for everyone.
Your teams, our operators and our buyers read the same scale. “Very good condition” is never left to anyone’s judgement.
- A+ New New, sealed, complete, never opened.
- A Like new Unboxed but like new, complete, no sign of use.
- B+ Very good Micro-marks, complete, function checked.
- B Good Visible signs of use, complete, function checked.
- C+ Fair Clear marks or an original accessory missing, works.
- C Used Heavy wear or incomplete product, works.
- D For repair Known and described functional fault: repair or parts.
- F Not working Not sellable as is: spare parts or treatment channel.
For trade buyers
Lots described honestly, not sold by weight.
Our lots are made up of items already inspected in our warehouse. Before making an offer, you know what you are buying.
- The real composition. Number of items, number of SKUs and product families.
- The grade breakdown. The share of each grade, calculated on items actually inspected.
- The defects found. Grade and defects of every item in the detailed list, with photos.
- The collection terms. Collection on site or pallet delivery, depending on the lot.
No lot open right now
We sell on
- Amazon
- Cdiscount
- eBay
- Leboncoin
- Vinted
We ship with
- Colissimo
- Chronopost
- Mondial Relay
- DPD
- UPS
Let’s talk about your volumes.
Tell us what you want to hand over and we will come back with a priced proposal. Or book thirty minutes with the person who will handle your account.